Related skills
jira confluence genetec_security_software📋 Description
- Monitor dashboards, datacenters, incidents, changes; report to client/leadership.
- Surveil operations; address security issues; respond to incidents.
- Document major incidents and notify teams involved in recovery.
- Draft concise situational reports; prepare briefing materials.
- Prioritize and multi-task in a fast-paced environment.
- Communicate effectively with coworkers and leadership.
🎯 Requirements
- Associate degree in related fields OR 3 years of Data Center support.
- Expertise in MS Excel, Word, Power Point, etc.
- Strong understanding of Windows operating system.
- Strong IT troubleshooting skills – network, platform, storage.
- Willing to learn new technologies and applications.
- Strong verbal and written communication skills.
🎁 Benefits
- Minimal travel between data centers may be required.
- Work environment includes data center, office, and shop settings.
- Exposed to hot and cold environments.
- Physical demands: lift up to 50 pounds.
- 12-hour shifts: 3 days on, 4 days off; 4 days on, 3 days off.
- On-site Austin, TX location.
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