Related skills
quality assurance process improvement leadership healthcare operations📋 Description
- Lead, coach, and develop a claims team to ensure accuracy.
- Own Member Claims function: strategy, processes, KPIs.
- Oversee day-to-day operations: staffing, QA, issue resolution.
- Drive process improvements for scalability and efficiency.
- Collaborate with cross-functional partners to resolve escalations.
- Maintain strict quality and regulatory compliance in claims.
🎯 Requirements
- 8+ years in healthcare operations, claims or payer setting.
- 3+ years of direct people leadership experience.
- Strong experience managing quantitative, process-focused teams.
- Proven scale/change/operational transformation leadership.
- Analytical, data-driven with actionable plans.
- Bachelor's degree or equivalent preferred.
🎁 Benefits
- Plano, TX Pay Range: $94,750 – $118,000 USD.
- 70,000 stock options.
- Health insurance, 401k, paid time off.
- Hybrid role based in Plano, in-office 3 days/week.
- Benefits page: https://jobs.collectivehealth.com/benefits/
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