Related skills
customer service google suite healthcare care coordination📋 Description
- Provide telephonic support for Care Navigation program and members
- Take ownership of non-clinical follow up and case coordination
- Work with members, vendors and providers to coordinate care
- Co-manage cases with care managers; ensure tasks are on time
- Liaise between Care Navigation and other Customer Service teams
- Use multiple systems and Google Suite to respond to inquiries
🎯 Requirements
- 1+ years in a customer-facing role; healthcare exp preferred
- Bilingual preferred: English/Spanish
- Bachelor's or Associate's degree is a plus
- Self-driven; able to balance high volume of tasks
- Outstanding oral and written interpersonal communication skills
- Comfortable navigating multiple computer applications
🎁 Benefits
- Lehi, UT pay: $21.55-$26.95 USD/hour
- 5000 stock options and health insurance, 401k, PTO
- Flexible work arrangements and work-life balance
- Professional development through mentorship and courses
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