Related skills
communication negotiation microsoft office telemarketing self-motivated📋 Description
- Increase collections of outstanding payments as an individual contributor.
- Identify overdue accounts and bring loans to current status.
- Maintain daily, weekly, and monthly collection and metrics goals.
- Handle outbound/inbound calls to resolve debts.
- Ensure compliance with GoodLeap's collections policies.
🎯 Requirements
- 1-2 years in credit and collections; familiarity with sales, negotiation, and persuasion tools.
- Excellent verbal and written communication skills.
- Prior telemarketing experience with financial products preferred.
- Proficiency with Microsoft Office applications.
- Self-motivated and extremely goal-oriented.
- Team Player.
- Professional demeanor.
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