Collections & AR Specialist

📋 Description

• Own and drive the day-to-day global collections process
• Monitor customer accounts to identify outstanding balances and ensure timely follow-ups
• Communicate directly with customers to resolve payment issues and ensure collections
• Issue receipts, credit memos, and support billing-related inquiries
• Support AR processes including payment allocations, credits, refunds, and invoice adjustments
• Proactively identify and follow up on at-risk accounts to prevent overdue balances

🎯 Requirements

• 4+ years of collections experience in B2B SaaS companies (must)
• Strong communication and interpersonal skills, with a customer-oriented mindset
• Ability to manage multiple priorities in a fast-paced environment
• High level of ownership and accountability
• Excellent time management and organizational skills
• Strong attention to detail (must)

🎁 Benefits

• Be part of a global, high-growth SaaS company
• Work closely with finance leadership and cross-functional teams
• Play a key role in supporting the company’s cash flow and financial operations
• Opportunity to grow and develop within the CFO organization