Related skills
crm hubspot sales operations performance metrics team leadership📋 Description
- Own and optimize day-to-day B2C sales operations to align with revenue targets, service levels, and business priorities.
- Establish and enforce operational standards, workflows, and best practices to drive consistency, efficiency, and scalability.
- Analyze performance trends, pipeline health, and operational metrics to support leadership decision-making and continuous improvement initiatives.
- Lead, coach, and develop frontline sales teams through structured one-on-ones, performance reviews, and targeted development plans.
- Facilitate weekly team meetings focused on performance outcomes, execution priorities, and operational alignment.
- Conduct quality assurance reviews, including call evaluations and deal audits, to ensure adherence to sales standards and compliance requirements.
🎯 Requirements
- 4-7+ years of experience in sales operations or sales leadership, preferably within a B2C environment
- Proven experience leading teams and driving operational performance
- Strong CRM expertise (HubSpot preferred) with a data-driven approach to decision-making
- Excellent communication, organizational, and cross-functional leadership skills
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