Business Development Manager

Key Responsibilities:

Sales & Client Engagement

--Manage inbound leads: nurture, qualify, and quote with input from Design, Fabrication, and Installation teams.

--Conduct outside sales activities including site surveys and client prospecting.

--Develop and execute quarterly sales plans; adjust strategy based on pipeline health.

--Make 100+ contact points weekly through calls, emails, and in-person visits.

--Handle estimate follow-ups and convert estimates into orders.

--Attend / lead company meetings and daily morning huddles.

--Maintain strong client relationships and resolve issues proactively.

Project & Operations Management

--Oversee and prepare accurate estimates and quotes.

--Review, change, and update orders as needed.

--Manage the design process and ensure alignment with client expectations.

--Monitor and update the design queue.

--Ensure proper storage and documentation of client files.

--Review standards and compare them to actuals for continuous improvement.

--Handle ACH/COI requests and vendor communications.

--Place purchase orders and manage vendor relationships. Void or cancel orders when necessary.

Financial & Reporting

--Create and follow up on AR invoices.

--Generate reports on future invoices and payments received.

--Review cost accounting and profit engineering metrics.

--Track and report on KPIs related to sales and operations.

Team Collaboration

--Work closely with designers, fabricators, installers, and other subject matter experts.

--Ensure clear communication of feedback, assignments, and priorities across teams.

--Provide regular updates to both internal teams and clients on project status.

Qualifications:

--Proven experience in inside and outside sales, preferably in the signage industry.

--Strong communication and interpersonal skills.

--Highly organized and detail oriented.

--Ability to manage multiple projects concurrently.

--Client-focused with a can-do attitude.

--Experience with ERP systems and cost accounting is a plus.

--Creative thinker with a proactive approach to business development.

Opportunities:

--Lead and grow the sales department into a larger division.

--Work in a collaborative environment with cross-functional teams.

--Influence company strategy through pipeline management and performance metrics.

--The above base plus gross profit % commissions.

--Medical, Dental, Vision

--PTO & 7 Holidays

--Life Insurance, Long-term & Short-term disability

--401k with 3% match regardless of contributions