This job is no longer available

The job listing you are looking has expired.
Please browse our latest remote jobs.

See open jobs →
← Back to all jobs
Added
20 days ago
Location
Type
Full time
Salary
$45K - $60K

Use AI to Automatically Apply!

Let your AI Job Copilot auto-fill application questions
Auto-apply to relevant jobs from 300,000 companies

Auto-apply with JobCopilot Apply manually instead
Save job

Related skills

crm excel microsoft office word outlook

Position Overview

The Account Manager is responsible for managing client relationships, ensuring satisfaction, and retaining written business. Once a client is secured by outside sales, the Account Manager takes ownership—coordinating projects internally and maintaining proactive communication. This role requires collaboration with the Estimator and Job Coordinator to ensure projects are executed accurately and on time, while tracking all activity in our CRM and production systems.

Key Responsibilities

  • Serve as the main point of contact for assigned and transitioned client accounts.
  • Build strong, long-term relationships to support retention and repeat business.
  • Process and manage orders from email, phone, POs, and online portals.
  • Use the CRM system to log client communications, job status, and follow-ups.
  • Coordinate with the Estimator for accurate pricing and job specifications.
  • Convert estimates to jobs in Filemaker (or ensure proper setup is completed).
  • Work closely with the Job Coordinator to ensure deadlines are met and production runs smoothly.
  • Provide regular updates to clients, resolve issues, and ensure quality standards are upheld.
  • Maintain accurateorder records, preferences, and job history for each client.
  • Support sales reps by handling post-sale follow-up and account coordination.

    • Qualifications

  • Experience in commercial printing, account management, or a related field preferred.
  • Excellent communication, problem-solving, and organizational skills.
  • Strong attention to detail and ability to manage multiple active jobs.
  • Proficient in Microsoft Office (Word, Excel, Outlook); experience with CRMs, Filemaker, PrintSmith or similar production systems preferred.
  • Relationship-driven, team-oriented, and focused on client success.

    • Use AI to Automatically Apply!

    Let your AI Job Copilot auto-fill application questions
    Auto-apply to relevant jobs from 300,000 companies

    Auto-apply with JobCopilot Apply manually instead
    Share job

    Meet JobCopilot: Your Personal AI Job Hunter

    Automatically Apply to On site Business & Management Jobs. Just set your preferences and Job Copilot will do the rest—finding, filtering, and applying while you focus on what matters.
    Activate JobCopilot

    Related Business & Management Jobs

    See more Business & Management jobs →