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windows agile macos asset management helpdesk📋 Description
- Support the Helpdesk ticket queue
- Deploy laptops and hardware peripherals
- Set up and maintain desk hardware in the office
- Receive offboarded hardware and update workflows
- Input and update assets in the hardware asset system
- Work with Global IT to execute IT projects
🎯 Requirements
- MacOS troubleshooting
- Windows OS troubleshooting and Dell laptops
- Experience with meeting room hardware and AV gear
- Agile environment experience is a bonus
- Translate technical issues into end-user language
- Willingness to learn new systems and vendors
🎁 Benefits
- Accommodations provided for selection process
- Step Up: Dare to go beyond the expected
- One Team: collaborate and respect individuality
- Customer Obsessed: focus on customer success
- Go Fast Be Agile: speed over perfection
- Play to Win: build a profitable company
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