Frontline hero for InfinitePay: guide customers from quick questions to complex issues.
Own outcomes end-to-end: diagnose, resolve, and follow through.
Turn friction into delight and long-term loyalty.

🎯 Requirements

Excellent communicator with a customer-first mindset.
Analytical problem-solver; owns issues to completion.
Detail-oriented, quick learner of new tools/processes.
Fluent in Portuguese; comfortable in English for internal comms.
Tech-savvy: basics of SQL/prompting; Ruby/Python a plus.
Passionate about AI and its impact on CX.

🎁 Benefits

Medical & dental coverage, Wellhub, discounts and perks.

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