Primary contact for customers in the Thailand region
Manage the customer lifecycle and drive adoption, retention, and expansion
Build relationships with key stakeholders, including C-level executives
Advocate for customer needs within Cloudflare
Collaborate with Sales, Support, and Product to ensure a seamless customer experience
Based in Singapore; support ASEAN customers

🎯 Requirements

Experience in a customer-facing role, ideally as a CSM, in the tech industry
Strong understanding of cloud-based technologies and application security
Proven track record of managing large, complex customer accounts and driving retention and growth
Ability to work independently and as part of a team in a fast-paced environment
Excellent communication and interpersonal skills, with the ability to build strong relationships
Strong problem-solving skills and the ability to think strategically

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