Associate of Marketing & Customer Acquisition

Location: Hybrid – Bogotá, Colombia
Employment Type: Full-Time
Department: Marketing & Growth
Compensation: Base COP $8M/month • Up to 20% quarterly performance bonus tied directly to KPIs

Overview / Application

Cloud9 exists to reinvent hospitality with AI. We are building the operating system for luxury short-term rentals—direct bookings, zero friction, unforgettable guest experience.

We don’t hire to fill seats. We hire to pull levers that move KPIs. We don’t care about effort. We don’t care about intentions. We care about outcomes.

Core values: speed, meritocracy, accountability, execution. If that doesn’t scare you, keep reading.

Role Summary

This is a high-leverage growth seat. Your mission: make Cloud9 impossible to ignore—and impossible not to book directly.

Managers who only “coordinate” will die here. This role is for doers—killers who engineer prompts, deploy automation, and slam marketing KPIs forward every week.

Responsibilities (Outcomes, Not Tasks)

• Drive CAC:LTV > 1:3 through optimized acquisition campaigns.
  

• Sustain 40%+ direct bookings by owning direct channel strategies.
  

• Launch 2+ AI-powered content automations monthly that measurably improve pipeline efficiency.
  

• Execute 1+ major A/B or multivariate test monthly, with results shipped into production.
  

• Build and scale 80%+ content automation coverage, ensuring high-quality personalized assets across channels.
  

• Increase repeat guest bookings by 20% via loyalty and re-engagement campaigns.
  

• Elevate brand sentiment to >4.8 across major review platforms.
  

• Deploy predictive analytics to continuously cut CAC and identify high-value guest segments.
  

• Hardwire the C.L.O.U.D.9 brand narrative into every touchpoint—ads, socials, site, and guest comms.
  

Results (Scoreboard)

• CAC:LTV locked at 3:1 or better.
  

• Direct bookings above 40% and rising.
  

• Brand sentiment above 4.8 across channels.
  

• Repeat bookings +20% year-over-year.
  

• 80%+ of content fully automated, live, and converting.
  

• CRO lifts conversion rates across funnels quarterly.
  

• Every quarter: new validated AI content type or workflow deployed.
  

Requirements

• 3–5 years in digital marketing, with proof you’ve moved KPIs (conversion, CAC, LTV).
  

• Fluent English, near-native writing.
  

• Tactical CRO execution: A/B tests, funnels, attribution.
  

• Demonstrated AI/automation wins in marketing (prompt engineering, workflows, or systems).
  

• Predictive analytics and budget allocation skills.
  

• Elite communication—clear, concise, tactical.
  

• Interview warning: You will be asked to walk step-by-step through how you personally shifted a KPI in your last role. If you can’t, you don’t pass.
  

Who This Role is NOT For

• People who confuse effort with results.
  

• “Marketers” who only post memes and measure likes.
  

• Anyone who hides behind agencies or vendors instead of doing.
  

• People who are afraid of automation replacing 80% of their “busy work.”
  

• Anyone who fears direct, public feedback.

Compensation & Benefits

• Base: COP $8M/month.
  

• Bonus: Up to 20% quarterly, tied directly to scoreboard metrics (CAC:LTV, direct bookings, brand sentiment, repeat bookings).
  

• Health coverage, PTO, wellness allowance.
  

• Relocation support if needed.
  

Core Values

• Meritocracy – Outcomes > effort. Performance is public, numbers don’t lie.
  

• Execution – Doers win. Prioritize, ship, and test fast.
  

• Radical Feedback – Truth over harmony. Real-time corrections, no politics.
  

• Championship Team – Only killers stay. Mediocrity is cut quickly.
  

7/30/90 Day Scorecard

• Day 7: First AI-powered content automation live; CAC/LTV baseline reported.
  

• Day 30: At least one A/B test executed and results deployed; direct booking uplift visible.
  

• Day 90: CAC:LTV ≥ 3:1, direct bookings ≥ 40%, brand sentiment trending above 4.8, 80% automation coverage.
  

🔥 This role is leverage. If you hit these numbers, you win. If you don’t, you’re gone.