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javascript aws python kubernetes graphql📋 Description
- Deliver exceptional technical support; resolve tickets with L1 and R&D.
- Troubleshoot issues with logs/traces; kubectl, awscli, scripting.
- Collaborate cross-functionally; share knowledge across regions/time zones.
- Contribute to runbooks, KEDB, FAQs; maintain documentation hygiene.
- Be an advocate for customers; voice customer needs in internal discussions.
- Build platform knowledge; identify gaps and plan to close them.
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