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linux networking grafana kubernetes observability📋 Description
- Guide and mentor team members in technical skills and troubleshooting.
- Provide real-time feedback and coaching; review tickets for QA.
- Develop and deliver training to improve team proficiency.
- Investigate, debug, and resolve customer-impacting issues; identify root causes.
- Maintain high customer satisfaction with swift, accurate support communications.
- Design and implement troubleshooting best practices for fast resolutions.
🎯 Requirements
- Bachelor’s degree in a technical field or equivalent experience
- 5+ years in cloud support, systems administration, or related roles
- Hands-on experience with Kubernetes
- Experience with networking, load balancing, storage, observability, HPC, and Linux administration
- Mentor team members and foster technical growth via guidance and feedback
- Experience with Grafana for observability
🎁 Benefits
- Medical, dental, and vision insurance (CoreWeave pays 100%)
- Company-paid Life Insurance
- Short and long-term disability insurance
- 401(k) with employer match
- Flexible PTO
- Casual, collaborative work environment
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