Cloud Site Reliability Engineer, CX

Added
1 day ago
Type
Full time
Salary
Salary not provided

Related skills

datadog grafana prometheus splunk new relic

๐Ÿ“‹ Description

  • Administer observability tools (open-source, custom, enterprise).
  • Collaborate with teams to set up alerts and dashboards.
  • Troubleshoot observability tools in private cloud, AWS and other clouds.
  • Configure monitoring agents and applications using JSON, YAML.
  • Deploy observability agents via automation; automate repetitive toil.
  • Create dashboards to visualize data and monitor metrics.

๐ŸŽฏ Requirements

  • Associate degree in CS or IT or equivalent
  • SaaS experience in a hybrid cloud environment
  • Strong troubleshooting and root-cause analysis
  • Experience with observability tools: Prometheus, Grafana, Datadog, Dynatrace, New Relic
  • Scripting/coding: Bash, PowerShell, Python, Go
  • JSON, YAML and configuration formats

๐ŸŽ Benefits

  • NICE-FLEX hybrid model: 2 days in office, 3 remote
  • Career growth across multiple roles and locations
  • Collaborative, innovative culture
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