Related skills
azure linux aws windows mysql📋 Description
- Perform operational duties including application server health, service recycling
- Identify and resolve operational issues (batch failures, network issues, data feed errors)
- Monitor server performance, memory, CPU, file systems, databases, and batch jobs
- Maintain operational documentation, e.g. incident tracking and run books
- Produce metric reports including daily production status
- Review client support tickets and requests under service SLAs
🎯 Requirements
- 4-6 years' experience in application/production support with cloud hosting, HA SLA
- Experience with Azure/AWS
- Experience with Unix, Linux, Windows, Tomcat, SSH and scripting
- Experience with SQL Server, Oracle and MySQL
- Experience with and understanding of complex process and data flow
- Ability to effectively and proactively communicate to various product groups and clients daily
🎁 Benefits
- NiCE-FLEX hybrid model: 2 days in-office, 3 days remote
- Career growth across multiple roles and locations
- Fast-paced, collaborative environment with learning and growth
- Equal opportunity employer
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