Clinical Support Trainer & CX Expert, Removables (Germany)

Added
2 minutes ago
Type
Full time
Salary
Salary not provided

Related skills

coaching customer experience clinical training cad/cam digital dentistry

๐Ÿ“‹ Description

  • Deliver localized onboarding (virtual/in-practice) for scanning workflows.
  • Observe workflows and provide real-time coaching to improve scan quality.
  • Drive early digital utilization by removing blockers and building habits.
  • Localize training content to regional workflows and regulatory norms.
  • Build trust with clinicians to translate training into digital cases.
  • Serve as senior clinical escalation point for complex cases via chat.

๐ŸŽฏ Requirements

  • 8+ years in a high-volume dental lab or clinical environment.
  • Proficiency with 3Shape TRIOS and major intraoral scanners.
  • Strong digital dentistry workflows; CAD/CAM design a plus.
  • Experience delivering live clinical training (virtual and/or in-person).
  • Excellent communication; explain complex clinical and technical concepts.
  • Organized and autonomous with strong problem solving.

๐ŸŽ Benefits

  • Healthcare, dental, mental health support.
  • Parental planning resources.
  • Retirement savings options.
  • Generous paid time off.
  • Country-specific benefits packages.
Share job

Meet JobCopilot: Your Personal AI Job Hunter

Automatically Apply to Customer Support Jobs. Just set your preferences and Job Copilot will do the rest โ€” finding, filtering, and applying while you focus on what matters.

Related Customer Support Jobs

See more Customer Support jobs โ†’