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coaching customer experience clinical training cad/cam design 3shape trios📋 Description
- Deliver localized onboarding and coaching for clinical workflows (virtual/in-practice)
- Observe workflows and provide real-time coaching to improve scan quality
- Drive early digital utilization by removing blockers and building habits
- Localize training content to regional workflows and regulatory norms
- Build trust with clinicians and translate training into outcomes
- Act as senior clinical escalation for complex cases via chat/phone/video
🎯 Requirements
- 8+ years experience in a high-volume dental lab or clinical environment
- Deep hands-on proficiency with 3Shape TRIOS and other intraoral scanners
- Strong understanding of digital dentistry workflows; 3+ years CAD/CAM design
- Experience delivering live clinical training (virtual and/or in-person)
- Excellent communication skills; explain complex clinical concepts clearly
- Native or near-native fluency in the local market language
🎁 Benefits
- Healthcare and dental coverage
- Mental health support and parental planning resources
- Retirement savings options
- Generous paid time off
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