Related skills
customer success telehealth project management clinical workflows hipaaπ Description
- Lead complex customer implementations and define success metrics
- Review use cases and map clinical workflows and solutions
- Build relationships to ensure programs meet customer needs
- Train customers on BioIntelliSense offerings and value
- Provide ongoing post-implementation support and optimization
- Coordinate with cross-functional teams to ensure successful programs
π― Requirements
- Bachelor's in a clinical/health field with current licensure (RN/RT/RRT)
- 10+ years in healthcare clinical/hospital setting
- 3+ years in clinical consulting for a healthcare company
- Some remote patient monitoring or telehealth experience preferred
- Strong organization, time management and project management skills
- Understanding of HIPAA compliance
π Benefits
- Remote-first culture with offices in Golden, CO and Redwood City, CA
- Comprehensive medical, dental and vision benefits
- STD/LTD and other insurance options
- HSA and Flexible Spending Accounts
- Safe Harbor 401(k) plan with 3% employer contribution
- Home office stipend
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