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reporting crm data analytics data entry ehr📋 Description
- Own all patient communication, scheduling, and billing follow-up
- Schedule virtual visits and procedures with Heartbeat and third parties
- Engage patients via email, phone, and text to boost engagement
- Provide technical support and connection assistance to patients
- Prepare data for reporting; verify accuracy and fix deficiencies
- Proactively identify opportunities for improvement and risk mitigation
🎯 Requirements
- 3+ years in a clinical or operational role supporting patient care
- Bilingual in English and Spanish
- Excellent people skills and a GREAT communicator
- Document workflows clearly; communicate across stakeholders
- Strong data and analytics skills
- Medical assistance experience
🎁 Benefits
- Remote-first culture
- Equal opportunity employer
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