Clinical Quality Specialist

📋 Description

• Provide ongoing support to providers to maintain high quality care.
• Own provider escalation, investigation, remediation, and termination from client reports.
• Monitor, track, and respond to clinical adverse events.
• Assist with identifying and addressing provider outliers.
• Conduct clinical reviews for clinicians joining the organization.
• Ensure evidence-based practices, including measurement-based care.

🎯 Requirements

• Master’s degree in a mental health discipline.
• Active, cleared clinical license (e.g., LMFT, LPC, LCSW, LMHC) in good standing.
• 4+ years of clinical experience required; private practice strongly preferred.
• Strong clinical judgment in escalations, adverse events, or quality investigations.
• Demonstrated ability to collaborate effectively across multiple teams.
• Commitment to provider support and quality management.

🎁 Benefits

• Generous PTO, minimum three weeks per year.
• Holiday schedule follows standard U.S. holidays.
• Free therapy coverage for employees.
• Medical, Dental, Vision with HSA/FSA options.
• Employer-paid disability and life insurance.
• Eight weeks of parental leave (8–16 weeks with STD).
• 401(k) with 100% match up to 4% of base salary.
• Company gatherings across the country.
• Company shutdown between Christmas and New Year’s.
• Supplemental life, pet insurance, commuter benefits, and more.