Lead and support teams including Specialty Pharmacy Liaisons and patient support roles
Coach, train, and develop team members with regular feedback and performance management
Use best practices for prior authorizations, financial assistance, refills, and outreach
Partner with clinics, pharmacies, and internal teams to deliver a seamless patient experience
Monitor performance metrics and help teams meet service, growth, and patient outcome goals
Identify opportunities to improve workflows, efficiency, and patient satisfaction

🎯 Requirements

PharmD, RPh, or BS in Pharmacy (required)
Active pharmacist license (required)
5+ years of experience in healthcare or pharmacy with patient and clinician interaction
2+ years of people management experience (preferred)
Experience with physicians, nurses, and healthcare teams (outpatient/clinic)
Proficient in Microsoft Office (Excel and Word); able to quickly learn new systems

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