Coordinate communication among pharmacy, liaisons, Shields PSC, and hospital units.
Lead liaison team to ensure high-quality patient experience in specialty clinics.
Ensure liaison accountability and best practices for prior authorizations, financial aid, refills, appointments, outreach.
Provide ongoing coaching and development to liaisons.
Plan coverage for short- and long-term liaison absences.
Salary: $100,000-$150,000 plus bonus.

🎯 Requirements

Licensure: National certification; licensed pharmacy technician or pharmacist.
Education: Bachelor's degree preferred; HS/GED required.
Experience: 2+ years supervisory/management; 5 years healthcare/pharmacy with patient contact.
Skills: Strong communication; proficient in Microsoft Office (Excel, Word).
Experience: Prior authorizations, patient outreach, and refills.
Leadership: Ability to coach and develop staff.

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