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networking help desk lan/wan av over ip pc support📋 Description
- Provide hardware and software tech support for clinical end-users.
- Troubleshoot client-server apps for virtual ICU and Remote Telemetry programs.
- Respond to Help Desk requests, diagnose issues, and resolve or escalate.
- Install and configure new workstations and maintain documentation.
- Collaborate with IT staff to maintain center operations and uptime.
🎯 Requirements
- Understanding of Audio-Visual applications over IP networks.
- Ability to work overtime and on various shifts, including weekends/holidays.
- Associate Degree or equivalent experience; 1-2 years tech exp.
- Basic networking and server concepts; LAN/WAN knowledge.
- Motivated self-starter with effective communication and organization.
- Must be able to lift up to 50 lbs and work in tight spaces.
🎁 Benefits
- Friendly and collegial work environment.
- Generous paid time off.
- Bonus opportunity.
- Competitive benefits programs.
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