Related skills
data entry microsoft office phi lims google docsπ Description
- Interact with customers by phone and electronic channels to obtain missing sample data.
- Track kit status and answer questions about test progress.
- Update databases on test progress and add notes in LIMS.
- Assist Data Reviewers in handling clinics' and support questions.
- Coordinate report release requests from Genetic Counselors and Support.
- Handle PHI data (paper and electronic) to perform duties.
π― Requirements
- Two-year degree or equivalent preferred.
- Minimum of 2 years of customer service or clerical experience.
- Experience with Google Mail and Google Documents.
- Problem analysis and problem-solving experience preferred.
- Data collection and maintenance experience preferred.
π Benefits
- Comprehensive medical, dental, vision, life and disability plans.
- Free testing for employees and immediate family; fertility care benefits.
- Pregnancy and baby bonding leave.
- 401k benefits and commuter benefits.
- Generous employee referral program.
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