Related skills
data entry microsoft office phi lims google docsπ Description
- Communicate with customers to obtain or convey missing info for test samples.
- Track sample collection kits and answer questions about test status.
- Update internal databases on test development progress and add notes in LIMS.
- Assist CLS/MLS Data Reviewers in answering questions from clinics and customer support.
- Coordinate report release requests from Genetic Counselors and Customer Support.
- Work with PHI (paper/electronic) and PHI systems to perform duties.
π― Requirements
- Two-year degree or equivalent preferred.
- Minimum of 2 years customer service or clerical experience.
- Experience with Google Mail and Google Documents.
- Knowledge of Microsoft Office; good typing, spelling, and grammar.
- Excellent attention to detail and organizational skills.
- Adaptability to change and a self-starter.
π Benefits
- Competitive benefits including medical, dental, vision, life and disability.
- Free testing for employees and dependents; fertility care benefits.
- Pregnancy and baby bonding leave; 401k benefits and commuter benefits.
- Generous employee referral program.
- Inclusive culture and Equal Opportunity Employer.
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