Client Support Specialist

Added
3 days ago
Type
Full time
Salary
Salary not provided

Related skills

shopify e-commerce spanish english gorgias

๐Ÿ“‹ Description

  • Be the first contact for franchisees with orders and inquiries.
  • Track orders, resolve damaged/missing items, and answer availability questions.
  • Bridge between franchisees and suppliers to resolve supply issues quickly.
  • Respond to support requests via Gorgias on Shopify and email.
  • Support a collaborative, open-communication work environment.
  • Other duties as assigned in hospitality.

๐ŸŽฏ Requirements

  • Hospitality industry experience preferred.
  • College education preferred.
  • Strong verbal and written communication with franchisees and suppliers.
  • Strong problem-solving for order issues.
  • Gorgias experience a plus; training provided.
  • Bilingual English / Spanish required.

๐ŸŽ Benefits

  • Career advancement opportunities
  • Employee discounts
  • Equipment provided to help you succeed
  • Great colleagues and culture
  • Remote work within Chile
  • Extended Health Benefits
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