Client Support Specialist

Added
14 hours ago
Type
Full time
Salary
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Related skills

jira asana microsoft excel microsoft powerpoint microsoft word

πŸ“‹ Description

  • Hybrid role with onsite 2 days/week in Chicago, Philadelphia or Dallas.
  • Field troubleshooting emails and client calls.
  • Ensure first-order health for new clients.
  • Pull reports and metrics to improve programs.
  • Act as product expert and client advocate.
  • Support integration of new programs and internal projects.

🎯 Requirements

  • Bachelor's degree.
  • 1-3 years in client support/operations with direct client experience.
  • Proficiency with Excel, Word, PowerPoint, JIRA, Asana and Dynamics CRM.
  • Ability to travel for company and client-related needs.

🎁 Benefits

  • Medical, dental, and vision coverage.
  • Wellness programs.
  • 401(k) matching.
  • Open paid time off.
  • Generous parental leave.
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