Client Support Specialist

Added
9 days ago
Type
Full time
Salary
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Related skills

jira asana powerpoint microsoft excel microsoft word

πŸ“‹ Description

  • Field troubleshooting emails and calls from the client
  • Ensures first-order health for new clients
  • Pulls key reports, metrics, and data to promote program
  • Acts as a product expert and client advocate
  • Collaborates with Client Support Managers for Business Reviews
  • Advises quarterly budgeting and reviews variances

🎯 Requirements

  • Bachelor's degree
  • 1-3 years in client support/operations
  • Proficiency with Excel, Word, PowerPoint
  • Proficiency with JIRA, Asana, Dynamics CRM
  • Ability to travel for company/client needs

🎁 Benefits

  • Medical, dental, vision coverage
  • Wellness program
  • 401(k) matching
  • Open PTO
  • Generous parental leave
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