Client Support Specialist

Added
11 days ago
Type
Full time
Salary
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Related skills

crm jira asana microsoft excel

πŸ“‹ Description

  • Field client emails and calls; resolve issues.
  • Ensure first-order health for new clients.
  • Pull key reports and analyze data to improve programs.
  • Act as product expert and client advocate.
  • Collaborate on Business Reviews with Client Support Managers.
  • Collaborate on integrating new programs for clients.

🎯 Requirements

  • Bachelor's degree.
  • 1-3 years in client support/operations.
  • Proficiency with Microsoft Excel, Word, PowerPoint, JIRA, Asana and Dynamics CRM.
  • Ability to travel for company and client-related duties.

🎁 Benefits

  • Medical, dental, and vision insurance
  • Wellness program
  • 401(k) matching
  • Open paid time off
  • Generous parental leave
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