Added
9 days ago
Location
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Full time
Salary
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crm jira asana excel powerpoint📋 Description
- Fielding troubleshooting emails and calls from clients and responding to issues.
- Ensures first-order health for new clients.
- Pulls key reports, metrics, and data to promote the program.
- Acts as product expert and client advocate.
- Prepares for Business Reviews with Client Support Managers.
- Advises on quarterly budgeting and monthly variances analysis.
🎯 Requirements
- Bachelor's degree.
- 1-3 years of client support/operations experience with direct clients.
- Proficiency with Excel, Word, PowerPoint, JIRA, Asana and Dynamics CRM.
- Ability to travel for business.
🎁 Benefits
- Medical, dental, vision insurance.
- Wellness program and 401(k) matching.
- Open PTO policy and parental leave.
- Generous parental leave.
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