Deliver world-class customer service to clients
Coordinate with installers on past, present, and future projects
Partner with installers to improve the customer experience; be primary escalation contact
Resolve questions and concerns from existing customers
Build knowledge of GoodLeap products and attributes
Manage project pipelines and log interactions in the CRM

🎯 Requirements

Multitask effectively
Work independently and in teams
Interact well with high-profile partners
Strong organizational skills
Excellent verbal and written skills
Knowledge of home improvement (HVAC, roofing, windows, etc.)

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