Client Support Manager - Home Improvement

Added
23 days ago
Type
Full time
Salary
Salary not provided

Related skills

crm data analysis customer service fraud investigation

📋 Description

  • Provide customers with world-class customer service
  • Be a supportive, collaborative partner installers can rely on; communicate about projects
  • Partner with installers to improve the customer experience; primary contact for escalated issues
  • Resolve questions or concerns from existing customers
  • Develop knowledge of GoodLeap products
  • Manage a pipeline of projects to completion; document CRM interactions

🎯 Requirements

  • Ability to multitask
  • Work independently and collaboratively
  • Interact effectively with high-profile partners
  • Superior organizational skills
  • Exceptional verbal and written skills
  • Home Improvement knowledge preferred (HVAC, windows, roofing)
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