Related skills
account management data analysis budgeting client success nps📋 Description
- Manage strategic client relationships and overall program health.
- Analyze reports/metrics; identify issues and opportunities.
- Lead budgeting reviews and monthly variance analysis.
- Support implementation: kickoff, Journey Map, go-live.
- Ensure first-order health for new clients and timely tasks.
- Drive CSAT and NPS; develop account plans from results.
🎯 Requirements
- Bachelor's degree preferred.
- 3+ years of industry experience or client relationship management.
- Excellent communication and relationship-building skills.
🎁 Benefits
- Medical, dental, vision, and wellness benefits.
- 401(k) matching; unlimited PTO.
- Work from anywhere; generous parental leave.
- Diversity and inclusive culture.
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Customer Support Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!