Client Support Analyst II

Added
1 hour ago
Type
Full time
Salary
Salary not provided

Related skills

powershell sql confluence rsa symantec

πŸ“‹ Description

  • Act as Tier 2 support for client issues
  • Troubleshoot and resolve issues promptly
  • Collaborate with Account Managers, Solutions Team, and DevOps
  • Load client static data and create licenses/SQL DBs
  • Maintain GTreasury SQL DB and RSA/Symantec setup
  • Create basic client reports with Izenda and troubleshoot PowerShell

🎯 Requirements

  • 2+ years in Financial Tech/Services
  • PowerShell or another scripting language
  • Experience with large-scale SaaS support
  • RSA/Symantec config tools
  • SQL queries and reporting tools experience
  • Financial theory, treasury, banking or accounting

🎁 Benefits

  • Competitive salary, bonuses, and equity
  • Comprehensive health, retirement, family benefits
  • Employee giving match
  • Mobile phone stipend
  • Generous paid time off and parental leave
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