Related skills
json datadog sql jira zendesk📋 Description
- Provide timely, professional client support via calls and email
- Become subject matter expert on DailyPay product offerings
- Acquire technical expertise in backend systems powering the frontend
- Liaise with client HR and Payroll admins on operations topics
- Collaborate with Client Success and Internal Tech teams to resolve issues
- Be on-call for escalations on weekends/holidays
🎯 Requirements
- Bachelor's degree or equivalent experience
- 1+ years in client service, experience, or operations
- Technical acumen
- Excellent written and verbal communication
- Ability to build strong relationships through effective communication
- Quick learner and problem-solver
🎁 Benefits
- Exceptional health, vision, and dental care
- Equity ownership opportunity
- Life and AD&D, short- and long-term disability
- Employee Assistance Program
- Unlimited PTO
- 401K with company match
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