Related skills
customer support cryptocurrency english client success korean language📋 Description
- Respond quickly and professionally to customer inquiries.
- Identify and resolve issues related to futures trading features.
- Bridge users with product team; share feedback and requests.
- Share knowledge on platform updates and compliance.
🎯 Requirements
- Experience: Crypto exchange CS or client success experience.
- Core Skills: Deep understanding of futures/spot trading; resolve complex issues.
- Language: Native Korean (TOPIK 6) with English or Chinese proficiency.
- Mindset: Patient, empathetic, user-centric problem solving.
🎁 Benefits
- Competitive compensation aligned with experience.
- Transparent exchange with Travel Rule compliance.
- Global Agile culture with 100+ top professionals.
- Remote-friendly work with KST-aligned hours.
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