Related skills
account management customer success upselling onboarding cross-functional collaboration📋 Description
- Drive client onboarding and ensure quick time-to-value.
- Manage strategic accounts and foster strong client partnerships.
- Lead tailored success plans and regular strategy reviews.
- Identify upsell opportunities and expand client relationships.
- Collaborate with Sales, Marketing, Product, and Eng teams.
- Be the voice of the client to inform product decisions.
🎯 Requirements
- Experience in a Customer Success or client-facing role at a B2B SaaS company.
- Familiarity with digital advertising, eCommerce, or retail media preferred.
- Strong analytical skills and data-driven decision making.
- Excellent written and verbal communication for diverse audiences.
- Proven ability to onboard clients, manage relationships, and drive value.
- Collaborative mindset with cross-functional teamwork (Sales, Product, Eng).
🎁 Benefits
- Competitive rewards package and career growth.
- Flexible vacation time and learning opportunities.
- Benefits to support well-being and work-life balance.
- Parental leave and family benefits.
- Volunteering opportunities and inclusive culture.
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