Client Success Manager, Patch Caregiving

Added
4 days ago
Type
Full time
Salary
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Related skills

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πŸ“‹ Description

  • Manage a portfolio of client accounts for satisfaction and growth.
  • Advocate for clients and ensure feedback is addressed.
  • Collaborate with Patch and Wellthy teams on goals.
  • Develop retention strategies to minimize churn.
  • Lead growth initiatives for expanded client relationships.
  • Communicate via quarterly reviews and client meetings.

🎯 Requirements

  • 5-7 years of Client Success, Account Mgmt, marketing, or PM experience.
  • Strong relationship building and meticulous attention to detail.
  • Excellent follow-up and cross-functional collaboration skills.
  • Engage with junior and senior partner contacts effectively.
  • Strong communication, presentations, and storytelling abilities.
  • Curious to learn new skills and emerging technologies (AI a plus).

🎁 Benefits

  • Remote work environment.
  • Medical, dental and vision benefits within 30 days.
  • Retirement saving with company matching contributions.
  • Mental health benefits.
  • 15 days paid vacation, increasing with tenure (up to 25 days).
  • Professional development initiatives for growth.
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