Related skills
data analytics account management google sheets project management excelπ Description
- Manage a portfolio of client accounts for satisfaction and growth.
- Advocate for clients and ensure feedback is addressed.
- Collaborate with Patch and Wellthy teams on goals.
- Develop retention strategies to minimize churn.
- Lead growth initiatives for expanded client relationships.
- Communicate via quarterly reviews and client meetings.
π― Requirements
- 5-7 years of Client Success, Account Mgmt, marketing, or PM experience.
- Strong relationship building and meticulous attention to detail.
- Excellent follow-up and cross-functional collaboration skills.
- Engage with junior and senior partner contacts effectively.
- Strong communication, presentations, and storytelling abilities.
- Curious to learn new skills and emerging technologies (AI a plus).
π Benefits
- Remote work environment.
- Medical, dental and vision benefits within 30 days.
- Retirement saving with company matching contributions.
- Mental health benefits.
- 15 days paid vacation, increasing with tenure (up to 25 days).
- Professional development initiatives for growth.
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