Client Success Manager, Employers

Added
5 days ago
Type
Full time
Salary
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πŸ“‹ Description

  • Build consultative relationships with employer clients as trusted mental health partner.
  • Manage enrollment marketing and campaign planning to raise program awareness.
  • Prepare reports and lead monthly/quarterly client meetings.
  • Troubleshoot client requests cross-functionally.
  • Own upsell opportunities and contract renewals.
  • Become product expert and analyze engagement metrics.

🎯 Requirements

  • 4+ years enterprise account management with senior stakeholders
  • Strong interpersonal and cross-functional coordination
  • Proactive influence to drive decisions
  • Executive presence with senior benefits leaders
  • Detail-oriented with ownership and data-driven approach
  • Interest in healthcare/healthtech/mental health; Looker and Salesforce familiarity

🎁 Benefits

  • Generous vacation policy, professional development fund, and flexible work arrangements
  • Competitive salary with stock options
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