Client Success Manager, Channel

Added
2 hours ago
Type
Full time
Salary
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Related skills

crm salesforce google sheets excel

πŸ“‹ Description

  • Manage day-to-day communications for channel-driven client accounts.
  • Partner with channel marketers to translate goals into campaigns.
  • Support onboarding for channel clients; align timelines and deliverables.
  • Set up, monitor, and optimize programs in Salesforce; troubleshoot issues.
  • Identify cross-sell opportunities from campaign data to drive growth.
  • Lead onboarding and present Campaign Reviews with insights.

🎯 Requirements

  • 1–2 years in sales, client success, account mgmt, or related IT channel role.
  • Familiar with the IT channel ecosystem: vendors, distributors, MSPs, VARs, or resellers.
  • Strong communicator across email, Slack, and Zoom.
  • Proficient in Google Sheets or Excel; manage data and build reports.
  • Highly organized; can juggle multiple accounts while giving personal attention.
  • Eager to learn B2B Demand Generation campaigns.
  • Comfortable with Salesforce (or similar CRMs) and keeping systems accurate.

🎁 Benefits

  • Career Growth through mentorship and leadership programs.
  • Remote-First culture; work from home.
  • Flexible PTO; take time as needed.
  • Health, dental, and vision coverage.
  • 401K with match for retirement savings.
  • Wellness perks including Headspace and fitness reimbursements.
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