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crm account management onboarding stakeholder management ai📋 Description
- Own a book of up to 150 Array+ clients
- Develop messaging to maximize value for users
- Collaborate with CRO Lead on experiment results
- Provide proactive updates about product changes
- Onboard new Array+ clients with Deployment & Support
- Lead renewal conversations and negotiations
🎯 Requirements
- 5+ years in a Client Success or similar role
- Experience owning a large book of business
- Stakeholder management across internal/external teams
- Strategic thinker; anticipates customer needs
- Basic understanding of UI/UX practices
- Freemium model experience is a major plus
🎁 Benefits
- Health benefits premiums 100% for employees
- Unlimited PTO and 14 holidays
- 401(k) match up to 4% with vesting
- Parental leave for all parents
- $1,000 desk setup subsidy for remote office
- $100/month wifi stipend
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