Related skills
project management siem edr nist socπ Description
- Manage assigned book of business; drive retention and growth.
- Establish trusted security advisor relationship; advocate for clients.
- Schedule and host client meetings focused on outcomes and reviews.
- Drive the customer journey; ensure services deliver value.
- Proactively monitor client health; drive engagement and prompt responses.
- Create and deliver quarterly and strategic executive business reviews.
π― Requirements
- Minimum 2 years in a Customer Success role.
- Minimum 3 years cybersecurity experience; MITRE, NIST, EDR, SIEM.
- Experience with MSSP Security Operations or Security Consulting.
- Project management: own projects with artifacts.
- Strong verbal and written communication, presentation skills.
- Experience presenting to C-suite and strategic accounts.
π Benefits
- Medical Insurance for employee and dependents.
- Life Insurance coverage.
- Retirement Match Program.
- Hybrid work model - 2-3 days in office.
- Maternity & Paternity Leave.
- PTO, sick and casual leave.
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