Build deep client relationships to drive retention and trust.
Guide onboarding, adoption, and ongoing optimization for success.
Provide expert technical support across Kochava's product suite.
Navig ate privacy rules (ATT, SKAdNetwork, GDPR/CCPA) and translate to action.
Explain complex measurement to marketing, engineering, analytics, and executives.
Troubleshoot client issues with urgency and document resolutions.

🎯 Requirements

BS or BA degree preferred, or equivalent experience.
2+ years in Account Management/Client Success/Technical Support (SaaS/AdTech/MarTech).
Foundational mobile measurement, attribution, and digital ad ecosystems understanding.
Working knowledge of iOS/Android, SDKs, app ecosystems; Excel/SQL; BI tools a plus.
Privacy-focused; experience with DMPs/CDPs or data clean rooms a plus.
Strong organizational, analytical, and communication skills; able to manage multiple accounts and present to executives.

Apply on employer's website

This employer gathers applications via their own applicant tracking system.

You will be redirected to an external application form.

Share job

Meet JobCopilot: Your Personal AI Job Hunter

Automatically Apply to Customer Support Jobs. Just set your preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.

Activate JobCopilot