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looker data analysis excel google suite client success📋 Description
- Serve as strategic partner to clients, aligning SeatGeek tech with client goals to drive revenue
- Identify opportunities across product adoption, commercial improvement, and fan experience
- Lead business reviews and deliver insights to support renewals, adoption, and success
- Leverage client relationships to generate advocacy through case studies and referrals
- Manage daily communication, resolve issues, and build trust with a portfolio of clients
- Travel to client events as needed (25-30%)
🎯 Requirements
- 4+ years in a client-facing role in SaaS, tech, or entertainment; sports/ticketing a plus
- Track record of driving client outcomes and business impact
- Deep understanding of commercial and financial aspects, including P&L
- Strong communication and presentation skills; can simplify complexity
- Confidence with data; experience with Looker, Google Suite, and reporting tools
- Problem-solver who takes initiative, navigates ambiguity, adapts quickly
🎁 Benefits
- Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
- A WFH stipend to support your home office setup
- Unlimited PTO
- Up to 16 weeks of fully-paid family leave
- 401(k) matching
- Health, vision, dental, and life insurance
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