Related skills
project management excel google workspace training invoicing📋 Description
- Serve as primary advocate and trusted advisor for assigned clients
- Prepare quarterly strategic planning meetings with clients
- Coordinate CTS teams to fulfill client needs and requests
- Manage client relationships and ensure excellent experience
- Own the opportunity pipeline and hit quarterly NRR targets
- Address invoicing questions and resolve issues for clients
🎯 Requirements
- 4+ years in client success or TAM at MSP/EdTech/NFP
- Experience with Google Workspace and Microsoft 365
- Experience with ad-hoc or formal Project Management
- Strong written and verbal communication
- Ability to manage multiple initiatives with competing deadlines
- Strong Microsoft Office or Google Apps skills, esp. Excel/Sheets
🎁 Benefits
- Competitive compensation
- Health Insurance (medical, vision, dental)
- Flexible Spending Account (FSA)
- Health Savings Account (HSA)
- 401(k) with company match
- Paid Time Off and holidays
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