Client engagement and advocacy; connect insights to enterprise KPIs.
Customer training: train clients on platform features via workshops.
Reporting & insights: deliver regular platform reports tied to objectives.
Platform adoption: drive adoption, identify gaps, maximize value.
Strategic consulting: map client challenges to solutions; partner with Sales.
Proactive communication & issue resolution: regular updates; coordinate with teams.

🎯 Requirements

Bachelor’s degree in business, Healthcare, Informatics, or related field.
5+ years in Enterprise B2B SaaS in strategic client-facing roles.
Experience leading executive reviews, strategy sessions, or training.
Experience translating technical or analysis-driven platforms into operational outcomes.

🎁 Benefits

Remote/virtual working flexibility
Free health insurance options
Comprehensive benefits - medical, vision, dental, life, and disability insurance
HSA and FSA plans
401(K)
Unlimited vacation time

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