Related skills
crm account management salesforce business intelligence contract negotiation📋 Description
- Manage a portfolio of merchant accounts to foster strategic relationships.
- Handle contract renewals, pricing updates, and expansions.
- Deliver proactive client management to grow GMV and revenue.
- Analyze merchant performance; propose programs to boost adoption.
- Manage merchant health to maximize value for both sides.
- Lead cross-functional work with Analytics, Credit, Tech, Marketing, Product.
🎯 Requirements
- 5+ years in B2B client-facing roles, preferably high-tech.
- Experience negotiating and closing commercial contracts (RFPs, renewals).
- Excellent relationship management for strategic accounts.
- Experience leading cross-functional projects with high attention to detail.
- Strong written and verbal communication skills.
- Excellent analytical abilities to review merchant performance and impact.
🎁 Benefits
- Remote-first company; majority remote; occasional office work.
- Competitive benefits anchored to our core value: people first.
- Health care coverage; affirm covers premiums for you and dependents.
- Flexible Spending Wallets with technology, food, lifestyle stipends.
- Generous vacation and holiday time off.
- ESPP – employee stock purchase plan with discount.
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