Related skills
crm hubspot project management jira powerpointπ Description
- Serve as primary client contact, overseeing lifecycle from implementation to maintenance.
- Define and track client KPIs and metrics to ensure quality and outcomes.
- Understand client needs; map to Arine's platform; identify expansion.
- Advocate for clients; collaborate with Product/Engineering on new features.
- Create use cases and success stories to boost brand awareness.
- Coordinate with cross-functional teams to align goals and drive Arine's vision.
π― Requirements
- 5+ years in account management or client success; healthcare exp helpful.
- Excellent written and verbal communication; translate complex concepts.
- Lead a team through strategy, planning, execution, and closure.
- Undergraduate degree required; masters/healthcare preferred.
- Knowledge of medication therapy management and CMS quality measures.
- MS Word, Excel, PowerPoint; JIRA; HubSpot CRM.
π Benefits
- Dynamic role with growth and learning opportunities.
- Collaborate with Clinicians, Engineers, Architects, and digital health entrepreneurs.
- Remote work with occasional on-site meetings; travel up to 30%.
- People-first culture and mission-driven team.
- Shape healthcare through medication optimization with Arine's impact.
- Join a fast-growing startup backed by leading investors.
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