Client Success Associate

📋 Description

• Design programme schedules and coordinate logistics to meet client expectations.
• Source facilitators and manage end-to-end booking and logistics.
• Manage programme logistics end-to-end, anticipating issues and resolving proactively.
• Facilitate client scheduling calls to review progress and actions.
• Track attendance and produce reporting for clients and internal stakeholders.
• Ensure revenue is delivered on time; track milestones.

🎯 Requirements

• 1–2 years in client-facing or admin role in a fast-paced environment.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• Experience with project management tools or CRMs (Salesforce, Netsuite, Hive).
• Excellent organisational skills with ability to manage multiple tasks.
• Clear communication skills and proactive problem-solving.
• Adaptability; comfortable with last-minute changes.

🎁 Benefits

• We support flexible working arrangements for all roles.
• MindGym is committed to diversity, equity and inclusion and equal opportunities.